- Q1: Who is ArtisRaw?
A: ArtisRaw is a Tunisian company specializing in the manufacture and sale of handmade products. We use a diversity of raw materials including olive wood, ceramics, natural wool, palm leaves, esparto grass, jute and cotton rope, juncus, high-quality natural stones, and cotton linens.
- Q2: What do we do?
A: We create unique handcrafted products using traditional Tunisian methods and natural raw materials. We offer a range of categories such as chess sets, drinkware & tumblers, and jars and containers, all neatly handmade with high attention to detail.
- Q3: How do we craft our products?
A: Our team of talented artisans and designers use and develop ancestral know-how to handcraft our products. Each piece is made with love, care, and respect for the material and the environment.
- Q4: How can you buy a chess set from ArtisRaw?
A: Just browse through our unique collection of chess sets on our website. Once you’ve picked your favorite, simply add it to your cart and follow the checkout steps. We ship worldwide and offer safe payment with high respect to personal details!
- Q5: What kind of drinkware and tumblers do we offer?
A: Our drinkware and tumblers are handmade from olive wood. We offer a variety of types such as kuksa cups, mugs, cups, shot glasses, chalice and paten, etc.. Each piece is uniquely designed and handcrafted by our artisans, offering a combination of traditional artwork and contemporary aesthetics.
- Q6: What type of wooden boards do we offer?
A: We offer a wide variety of boards handmade from olive wood. You can find serving and cutting boards, and charcuterie displays, available in different shapes; rustic, irregular, rectangular, round etc..
- Q7: What can you tell me about your mosaic offerings?
A: Our mosaics are a testament to artistry and rich history. Each piece is handcrafted from natural stones sourced directly from Tunisia, ensuring a genuine touch and the highest quality.
Our category includes:
- Mosaic Tiles: Suitable for both indoor and outdoor applications. They can be used in a variety of spaces to bring a touch of Mediterranean beauty to your home or office.
- Kitchen Backsplash: Spice up your kitchen with our unique backsplash designs. They prevent splashes and stains on your walls and draw attention and admiration.
- Tableaux: Our mosaic tableaux are suitable for display, capturing the essence of Tunisian artistry. They can be used as centerpieces in living rooms, office, or any space you wish to embellish with a piece of history and craftsmanship. Every mosaic piece we offer ensures you get a product that is both beautiful and rooted in authenticity.
- Q8: How can you purchase jars and containers from our website?
A: You can find our selection of jars and containers under its category on our website. Once you’ve chosen your favorite, add it to your cart and proceed to checkout. We ensure safe and on-time delivery to your doorstep.
- Q9: How do we protect my personal information?
A: At ArtisRaw, your privacy is the number one priority for us. All personal information provided during the purchasing process is securely stored and never shared with third parties. Our website uses high-grade encryption to ensure data protection.
- Q10: Can you trust us to deliver your purchase safely?
A: Absolutely. We use secure packaging and trusted delivery services to ensure your purchase arrives in perfect condition. Each item is carefully packaged to withstand the journey to your doorstep.
- Q11: Will I get my order on time?
A: Yes sure! We have a history of timely delivery. Our team is devoted to process orders punctually. We are partnering with reliable shipping services to ensure your purchase reaches you within the estimated delivery time.
- Q12: What kind of customer service do we offer?
A: We believe in maintaining strong relationships with our customers. Our customer service team is always ready to assist you, from answering product inquiries to resolving any post-purchase concerns. You can reach us via email or our website’s contact form.
- Q13: Is my payment safe with us?
A: Yes, your payment is safe. Our website uses secure payment gateways, ensuring that all transactions are encrypted and protected. We accept multiple payment methods for your convenience.